FAQ

• Where is this event being held and is there parking available?

  Dragon Lights is being held in the South Parking Lot just south of Soldier Field, 1410 S. Museum Campus Drive, Chicago, IL 60605.

• Is parking available?

  Parking is available in Soldier Field's Waldron Parking Garage and North Parking Garage for $15. Public transit is available; please visit www.rtachicago.com for public transit information. Accessible parking is available in all Soldier Field Parking facilities and the closest parking garage to Dragon Lights in the Waldron Parking Garage just south of the stadium, off of 18th Street.

• Where can I purchase tickets?

  Tickets are good for any night of the current season that the event is open. There is no refund due to rain, power outages, and/or other unforeseen conditions. In the unlikely event of a weather caused cancellation, patrons on the grounds will be given rain checks for a subsequent show. Buy Tickets Here

• What does the price of admission include?

  Admission includes entry into the festival for viewing all lanterns, authentic Chinese performances, and handicraft demonstrations. Merchandise and food are sold separately.

• Do I need to purchase tickets in advance?

  You may either buy tickets in advance online or at the entrance. To avoid ticket lines on more crowded days, it is recommended to purchase tickets in advance but it is not required.

• Are there any discounts available?

  Yes, we offer additional discounts to groups, seniors and college students. On Thursdays we offer college students (ID required) $15 entry.

  We offer group discounts for parties of 15 or more. Tickets discounted for groups cost $15 per adult and $10 per youth. For group tickets, please email tickets@tianyuculture.com.

• What are the festival hours?

  Dragon Lights is open every day from 5:30 p.m. - 10:00 p.m. (until 11:00 p.m. on Friday and Saturday nights). The last onsite box office ticket will be sold at 9:00 p.m.; VIP ticket holders receive a private VIP Tour at 6:00PM as well as VIP Show Seating.

• Is this an indoor or outdoor event?

  This is an outdoor event - rain, snow or shine. Please check current weather conditions for your visit and dress appropriately.

• Inclement Weather Policy

  Tianyu Arts & Culture, Inc. festivals are outdoor events and will periodically encounter inclement weather conditions. Festivals are subject to cancellation or postponements. In cases of cancellation or postponements, tickets will be honored on any remaining festival date. Refunds are not offered when inclement weather forces the cancellation or postponement of the festival.

• What is your ticket policy?

  Tickets are general admission and are valid for any day of the week during the show run dates. The last onsite box office ticket will be sold at 9:00 p.m. Persons presenting a ticket assume all risks incidental to the event. Tickets are good for any night of the current season that the event is open. There is no refund due to rain, power outages, and/or other unforeseen conditions. There are no refunds for unused tickets. These items are not allowed into Dragon Lights Lights: carry-in food or beverages (alcoholic or non-alcoholic), illegal drugs and controlled substances, weapons or objects that could be used as weapons, outside brochures or pamphlets, pets/animals (except service animals), lawn chairs, skateboards or skates, kites, balls, frisbees, or other carry-ins as determined by management. Outside vendors are not allowed into Dragon Lights or on Soldier Field Park property without a valid permit issued by the event promoters or Soldier Field management. Dragon Lights Officials reserve the right to eject any person violating any law, rule, or policy.

• Is everything cash only?

  Of course not! We take both cash and credit at ticket booth, souvenir shops and food vendors. We will have ATMs available too.

• Do I have to print my online ticket?

  We can scan the ticket off your phone but it is recommended that you print your tickets. You can print it on both sides!

• Is there anything I cannot bring to the festival?

  No pets, large moving vehicles, or weapons will be allowed. The walking paths are wheelchair and stroller-friendly. Both wheelchairs and strollers are always allowed in the park.

• I have a disability, can I still attend?

  The show does not have wheelchairs available for rent. The show site is a paved parking lot that may contain some uneven surfaces. All displays can be viewed from the designated paths. Multiple vantage points are available for some displays.

• How close can we get to the displays?

  Guests may get near displays, but please do not touch, climb on, or go over rope lines around displays. We want to reduce wear and tear as much as possible.

• Can I photograph the displays?

  Absolutely! Guests may take photos, but please do not touch, climb on, or go over rope lines around displays. Due to the large volume of people, only monopods are allowed until 9:30 p.m. each night. After 9:30 p.m. you would be welcome to use a tripod. By attending the event, you give permission to have your image and/or likeness reproduced for promotional and/or advertising purposes and/or by the media in print or digital formats.

• Do you have a 'Lost and Found'?

  In the event that you have a lost item, please contact Soldier Field during normal business hours, M – F, 9AM – 5PM at 312-235-7000 or email receptionist@soldierfield.net

• Do you allow animals?

  For the enjoyment of all those attending this event, we do not allow animals except for service animals.

• Can I smoke onsite?

  This event is a smoke-free event. No smoking of any kind will be allowed. This includes vaping.

• If I cannot attend, can I get a refund for my tickets?

  Sorry, we do not offer refunds for unused tickets.

• What do you do with the lanterns after the show?

  The lanterns are taken apart by the Chinese artisans and technicians. Then they are carefully packed to move to the next show site to be rebuilt and refreshed. They are not available for purchase.